Quality Policy
OMNOVA is committed to achieving sustained business success by providing our customers with products and services that not only satisfy their needs but also make us their preferred supplier of choice.
We will operate according to a certified management system to ensure effective product design, consistent product quality, reliable supply, and customer focused service. Continuous improvement of these business processes and our internal efficiency is a key element for remaining a lead supplier in our markets and delivering value to our shareholders.
Based on these principles we will:
Quality
- To provide safe, reliable and consistent products and services
- To enhance value through innovation and quality
Commitment
- To hold each individual accountable to continually improve
- To work together to achieve our goals
Customer
- To focus our every effort on meeting customer expectations
- To be the preferred supplier in our selected markets
