A commitment to Quality is fundamental to our mission to be a customer-centric company.
Our Quality Policy Functions in conjunction with OMNOVA’s Vision, Values and Business Conduct Policies, and can be summarized as:
- To consistently focus on meeting customer expectations and applicable requirements by enhancing value through innovation, productivity, quality and outstanding services as a provider of functional and decorative solutions.
- To Exhibit a passion for taking action, delivery on commitments and holding ourselves accountable to continually improve our Company.
In order to educate our employees and customers about our Quality Policy, a standardized poster of this policy is posted at all OMNOVA locations, focusing on the 3 main values which are:
To provide safe, reliable and consistent products and services
To enhance value through innovation and quality
To hold each individual accountable to continually improve
To work together to achieve our goals
To focus our every effort on meeting customer expectations
To be the preferred supplier in selected markets